Technology Overview: CloudCommand & Networking as a Service (NaaS)

Our CloudCommand online software platform provides everything needed to deploy, configure, secure and manage networking devices such as routers, wireless access points, VPN, switches, network attached storage and surveillance cameras.

It offers an all-in-one SaaS environment for managing networks and provides administrators business-grade features and remarkable usability for a fraction of the cost of a traditional enterprise solution.

Over the next several days, we’ll explore the four pillars of the CloudCommand technology.  The platform initially came to market providing management features for access points and we’re now building new and exciting additional solutions.  Here the four pillars, with more details to come!

 

The Four Pillars of CloudCommand

Device Agent

A small, sophisticated application on each networking device. It’s responsible for the secure and reliable connectivity with the cloud.

  • Device agnostic
  • Dynamic
  • Integrates easily

 

Communication Protocol

A specialized protocol designed to reliably and efficiently establish and maintain secure communications between each controlled networking device and the management environment.

  • Secure & reliable
  • Resilient
  • Thin
  • Adaptive

Cloud Infrastructure

A massively multi-tenant, multi-tier, multi role secure web infrastructure that can be hosted either in the public or private clouds, and provides the computing backbone of CloudCommand’s Virtual Controller service.

  • Massively multi-tenant
  • Scalable & Secure
  • Fault tolerant
  • Tiered & Extensible

Management Interface

A network management dashboard that provides anytime, anywhere access to configuration, control, management and process functionalities for the IT staff of individual companies, their resellers and managed service providers.

  • Anytime, anywhere
  • Simple, easy to use
  • Scalable & 3rd-party extensible

 

 

Great Partners: Delivering Business-Grade Wi-Fi Solutions to SMBs

Showcasing Our Partners: D-Link, the end-to-end networking solutions provider for consumers, businesses and MSPs, delivers a suite of CloudCommand-powered Wi-Fi products specifically designed for the connectivity and business needs of SMBs.

Designed for the next generation of Wi-Fi networks, D-Link’s cloud-managed access-point portfolio makes it simple for retail chains, educational institutions, and businesses to create and manage multiple networks and different user types.

Customers and MSPs can quickly and easily set up, secure, and manage wireless networks with multiple access points and locations. Administrators save significant time and resources by managing networks remotely through the cloud.

The CloudCommand-powered AP provides outstanding networking solutions to SMBs throughout the United States and the world.  It’s so successful that it won “Best of Show” at Interop!

Visit D-Link’s CloudCommand site.

D-Link Product Page – Indoor AP

D-Link Product Page – Outdoor AP

D-Link Product Page – Plenum AP

Solutions: MSP Leverages CloudCommand Wi-Fi for Efficiency & Remote Management

Consult Supply Support (CSS) of northern California is a high-touch, full-services IT solution provider catering to private resorts SMBs, medical offices, financial firms and individuals.

CloudCommand-powered Wi-Fi proved the ideal Wi-Fi solution for CSS to monitor and manage nearly a dozen customer sites in real time, including one customer network with nodes in both California and Mexico and another customer with a network that spans the Pacific Ocean between California and Hawaii.

CSS leverages OPEN Networks powered by CloudCommand for its efficiency, visibility and ease of use. Troubleshooting is handled remotely in real time. The managed Wi-Fi solution is bundled as part of a full-services package that focuses on comprehensive support.

Solution Provider Benefits

  • Great Visibility: Delivers real-time monitoring to multiple to networks simultaneously.
  • Scope: Manages nearly a dozen customer sites spanning two countries and across an ocean.
  • Real-Time Response: Empowers provider to adjust and manage networks remotely.
  • Future: As CSS gains new clients, it will continue to expand its cloud-managed Wi-Fi services.

Try cloud-managed Wi-Fi risk free for 30 days!

CloudCommand’s Remarkable Networking Functionality and Management Control

The CloudCommand platform provides business-grade Wi-Fi management controls that until now only existed in high-priced enterprise solutions.  Check out the amazing features now available!

  1. Manage APs, connect devices and change configurations
  2. View Alerts and Events and set up Alert Notifications
  3. Display detailed Activity Reports for users and APs
  4. View User and Licensing
  5. View Activity Graphs
  6. View devices connected to your guest/hotspot network
  7. View devices connected to your primary wireless network
  8. View APs by status and connected devices
  9. Authorize new device to connect to the network (IDA only)
  10. Register new Access Point on the wireless network
  11. Monitor alerts in real time

Our remarkable usability and powerful functionality makes it easy for MSPs, IT admins and others to operate enterprise-like business networks for a fraction of traditional costs.  No other solution comes close to offering this kind of remarkable functionality and network visibility at a price SMBs can afford.

Solutions: MSP Discovers New Line of Managed Wi-Fi Services for Hospitality

FastLane Tek, a Silicon Valley-based MSP, discovered OPEN Networks when a hospitality customer needed a Wi-Fi upgrade to 802.11n.

The solution was purchased for affordability and range, but quickly emerged as powerful tool in the MSP’s broad services strategy.

“The efficiency OPEN Networks creates by freeing up our time while also making us money is outstanding,” said President Sergey Mariniuk.

For a flat monthly service fee of several hundred dollars, FastLane monitors the busy 150-room hotel’s network remotely from another city.

The result?  Wi-Fi connectivity has moved from the hotel’s No. 1 customer complaint to a top amenity. Management is thrilled.

The experience was so successful that FastLane deployed OPEN Networks into additional hospitality environments. It charges flat management fees. It expects its managed Wi-Fi business to double this year.

“Wi-Fi became part of our services package quite easily,” said Mariniuk.  “Our learning curve was fast and our customers are very satisfied.  We offer CloudCommand-powered Wi-Fi as an option to all our clients.”

Solution Provider Benefits

  • Great Product: Delivers exceptional Wi-Fi to hospitality.
  • Scope: Deploys into multiple hospitality sites across Silicon Valley.
  • Steady Profits: Generates recurring revenue managing whole networks for a flat rate.
  • Future: Expects to double its managed Wi-Fi business this year.

Try CloudCommand’s cloud-powered Wi-Fi risk free.

Great Solutions: Superior Wi-Fi for Assisted-Living Healthcare Facilities throughout California

With 18 facilities and 1,900 beds throughout California, Generations Healthcare is one of the largest providers of assisted-living services in the United States.

Its CloudCommand-powered network provides outstanding Wi-Fi to more than 1,300 wireless devices used by hundreds of staff and visitors connecting 24×7.

“CloudCommand enables us to remotely manage a single Wi-Fi network that operates in 18 locations from San Diego to north of San Francisco,” said IT Administrator Pat Cosby. “We monitor activity in real time and troubleshoot problems from our desks.  Most of our facilities have no on-site IT support, making this kind of management critical.  CloudCommand provides a tremendous service at an unbeatable price.”

Generations Healthcare provides a protected primary network for staff.  Visitors and patients access the Internet via a separate guest network.  Network administrators track devices individually and can make network-wide modifications with the click of a mouse button.  Alternately, they can adjust settings at  individual sites and even add/remove individual users.

Generations Healthcare leverages the CloudCommand-powered platform through D-Link’s popular DAP-2555 AirPremier wireless acces point.

D-Link offers a full suite of cloud-managed Wi-Fi products powered by CloudCommand, including the DAP-2555, the DAP-3525 Outdoor AP and the DAP-2565 Plenum AP.

Solution at a Glance

  • 70 access points provide robust connectivity to staff and visitors.
  • 18 facilities successfully use a single network that spans nearly 500 miles.
  • More than 1,300 connecting destaff and visitors connect to the primary and hotspot networks.
  • The administrator efficiently manages the entire network from anywhere by logging into the browser-based CloudCommand dashboard.
  • Business-grade features enable the administrator to track connecting devices, monitor network traffic and edit or update access points on an individual basis.
  • The network delivers real-time SMS alerts notify the administrator to issues occurring anywhere on the network.

CloudCommand 2.0: Hotspot

CloudCommand 2.0 provides the industry’s only fully customizable hotspot right out of the box.

Are you a medical clinic needing a waiting-room guest network?  Or a hotel seeking to generate revenue through Wi-Fi?  For every type of connectivity scenario, CloudCommand Hotspot has your solution.

CloudCommand Hotspot Features

  •  Guest Network with Client Isolation, Firewalled Access, Captive Portal Password Protection. A separate Wi-Fi connection for guests provides Internet-only access, keeping your Local Area Network (LAN) secure. No more sharing passphrase means higher security.
  • Customizable Guest Captive Portal. Add branding and custom terms of use to the page used by guests to log into the Hotspot.
  • Customizable Guest Redirect Page. Redirect guest users to your website of choice after they log into the Hotspot.
  • Per-Guest Download/Upload Limits. Define how much total bandwidth a guest user can utilize per each session. Different users can receive different allocations of total bandwidth based on how they are authenticated.
  • Per-Guest Time Access Limits. Define how long a guest user can access the Hotspot network. Different users can be allowed different session durations based on how they are authenticated.
  • Front-Desk Interface for Hotspot Management. A dedicated login role with a dedicated interface can be assigned for guest-services operators in charge of issuing guest passes and monitoring activity.
  • Shared Guest Password Option. A single shared password can be used for common users of the guest network.
  • Individual Pass Option. Individual passes associated with individual time and bandwidth rules can be manually issued for in-person distribution or sent via text message or email.
  • SMS Pass Request for Guest Network. Self-service request of passes can be enabled via SMS.
  • Hotspot Paid Access with Credit-Card Processing. Offer paid access to your hotspot at the click of a button. No hassle, just the revenue. Credit-card processing, authentication, total bandwidth allocation and session duration times are all handled by the CloudCommand system.

View our Hotspot Video.

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