Great Solutions: Superior Wi-Fi for Assisted-Living Healthcare Facilities throughout California

With 18 facilities and 1,900 beds throughout California, Generations Healthcare is one of the largest providers of assisted-living services in the United States.

Its CloudCommand-powered network provides outstanding Wi-Fi to more than 1,300 wireless devices used by hundreds of staff and visitors connecting 24×7.

“CloudCommand enables us to remotely manage a single Wi-Fi network that operates in 18 locations from San Diego to north of San Francisco,” said IT Administrator Pat Cosby. “We monitor activity in real time and troubleshoot problems from our desks.  Most of our facilities have no on-site IT support, making this kind of management critical.  CloudCommand provides a tremendous service at an unbeatable price.”

Generations Healthcare provides a protected primary network for staff.  Visitors and patients access the Internet via a separate guest network.  Network administrators track devices individually and can make network-wide modifications with the click of a mouse button.  Alternately, they can adjust settings at  individual sites and even add/remove individual users.

Generations Healthcare leverages the CloudCommand-powered platform through D-Link’s popular DAP-2555 AirPremier wireless acces point.

D-Link offers a full suite of cloud-managed Wi-Fi products powered by CloudCommand, including the DAP-2555, the DAP-3525 Outdoor AP and the DAP-2565 Plenum AP.

Solution at a Glance

  • 70 access points provide robust connectivity to staff and visitors.
  • 18 facilities successfully use a single network that spans nearly 500 miles.
  • More than 1,300 connecting destaff and visitors connect to the primary and hotspot networks.
  • The administrator efficiently manages the entire network from anywhere by logging into the browser-based CloudCommand dashboard.
  • Business-grade features enable the administrator to track connecting devices, monitor network traffic and edit or update access points on an individual basis.
  • The network delivers real-time SMS alerts notify the administrator to issues occurring anywhere on the network.

CloudCommand 2.0: Hotspot

CloudCommand 2.0 provides the industry’s only fully customizable hotspot right out of the box.

Are you a medical clinic needing a waiting-room guest network?  Or a hotel seeking to generate revenue through Wi-Fi?  For every type of connectivity scenario, CloudCommand Hotspot has your solution.

CloudCommand Hotspot Features

  •  Guest Network with Client Isolation, Firewalled Access, Captive Portal Password Protection. A separate Wi-Fi connection for guests provides Internet-only access, keeping your Local Area Network (LAN) secure. No more sharing passphrase means higher security.
  • Customizable Guest Captive Portal. Add branding and custom terms of use to the page used by guests to log into the Hotspot.
  • Customizable Guest Redirect Page. Redirect guest users to your website of choice after they log into the Hotspot.
  • Per-Guest Download/Upload Limits. Define how much total bandwidth a guest user can utilize per each session. Different users can receive different allocations of total bandwidth based on how they are authenticated.
  • Per-Guest Time Access Limits. Define how long a guest user can access the Hotspot network. Different users can be allowed different session durations based on how they are authenticated.
  • Front-Desk Interface for Hotspot Management. A dedicated login role with a dedicated interface can be assigned for guest-services operators in charge of issuing guest passes and monitoring activity.
  • Shared Guest Password Option. A single shared password can be used for common users of the guest network.
  • Individual Pass Option. Individual passes associated with individual time and bandwidth rules can be manually issued for in-person distribution or sent via text message or email.
  • SMS Pass Request for Guest Network. Self-service request of passes can be enabled via SMS.
  • Hotspot Paid Access with Credit-Card Processing. Offer paid access to your hotspot at the click of a button. No hassle, just the revenue. Credit-card processing, authentication, total bandwidth allocation and session duration times are all handled by the CloudCommand system.

View our Hotspot Video.

Attention QA Rockstars: PowerCloud Is Hiring

Attention QA rockstars!  We need you!

PowerCloud has two new positions for quality-assurance engineers.  We offer a fantastic work environment inside the famous PARC research laboratory in Palo Alto, convenient highway access and great opportunities to revolutionize an industry.  Visit our corporate site to see all the available career opportunities.

QA Engineer  

You are an experienced and self‐motivated Quality Assurance Engineer with in‐depth knowledge of networking-based services and products.  You will report directly to the Director of QA.  You will   work closely with our team to identify, design, develop and enhance test plans and test cases that support our product releases.

Partial Requirements

  • 3+ years track record testing networking-based services and products
  • Experience with high-availability and large-scale applications in a fast‐paced engineering environment
  • Strong knowledge of QA processes and methodology with ability to create test plans and test cases
  • Ability to execute test cases, identify issues and perform root-cause analysis
  • Excellent system integration testing knowledge and understanding of networking based services for Routers, Access Points, Switches and related devices, specifically computer networking technologies for local networks (Ethernets), 802.11, TCP/IP
  • Experience working on Ubuntu or Debian Linux environments
  • Highly proficient in application, systems and network test environment design, setup and troubleshooting skills
  • Advanced degree in computer science or related field

See Full Job Posting

 

Entry-Level QA Engineer

You are an entry-level QA engineer ready to launch your career by testing web-based applications and networking based-services.  You will work closely with software developers & senior QA engineers to understand product specifications and enhance test plans and test cases to support releases.

Partial Requirements

  • Passionate about testing networking-based services & products
  • Passionate working on high-availability and large-scale applications in a fast‐paced engineering environment
  • Ability to create and maintain test plans and test cases
  • Ability to execute test cases, identify issues and perform root cause analysis to debug problems in design and/or implementation
  • Experience working on Ubuntu or Debian Linux environments
  • Knowledge in testing, installing and monitoring computer programs, software and systems
  • Advanced degree in computer science or related field

See Full Job Posting

CloudCommand’s Unbeatable Combination of Features, Usability & Affordability

Our CloudCommand platform delivers the first and only Wi-Fi solution specifically designed to meet the needs and budgets of SMBs and MSPs that support them.

The combination of enterprise-type features, remarkable usability and unprecedented affordability make CloudCommand the preferred networking platform for SMBs, schools, medical offices and hospitality businesses around the United States and world.

Our recent CloudCommand 2.0 release offers even more rich functionality and control.  Some highlights:

Configuration & Updating

  • Self-Configuring Access Points. Self-configuring equipment deploys in minutes instead of hours or days. Simply plug the equipment into a live Ethernet connection with Internet access and in less than three minutes, it is ready for use.
  • Group Configuration, Network-Wide Roaming. Seamlessly configure access points across multiple locations and empower connected users to roam easily with no need to reconfigure devices.
  • Remote Reset and Reboot. Access points can be remotely reset and rebooted to solve basic connectivity problems with no need for on-site presence.
  • Automatic FW Update with Group Updates and Scheduled Updates. All complications related to upgrading the firmware on your access points disappear: when an update is available, it can be pushed it to all access points at the click of a button.

Security

  • Private Network with WPA2-PSK Encryption. A secure Wi-Fi connection enables trusted wireless devices to safely connect to your business Local Area Network (LAN).
  • Enhanced Security with Individual Device Authentication. Patented, two-factor Individual Device Authentication (IDA) technology enables administrators to identify and secure each connected device individually via a self-service process leveraging email or text messaging. Know who is on the network and what their activity levels are.
  • Site Survey & Rogue AP Detection. Learn what other Wi-Fi network are broadcasting near you and use the information to identify access points that may be connected to your network without being authorized before they become security threats. The same information can also be used to optimize your channel selection.

Management

  • Remote Cloud Management. With cloud management, Wi-Fi networks across multiple locations can be monitored and administered in real time through the Internet.
  • Real-Time Alerting. The system can provide real-time SMS or email alerts if critical elements of the system are disrupted.
  • Auto RF Management with Auto TX Power and Auto Channel Selection. Simplified automated management of radio frequency parameters means no need for planning or manual configuration in simple environments.
  • Networks Broadcasting Schedule (Weekly). Select on a daily and weekly basis when your Wi-Fi networks should broadcast, thereby limiting security exposure and unauthorized bandwidth usage.
  • VLAN Tagging. Each SSID can be associated to a VLAN tag for VLAN partitioning. If VLAN tags are used across the Ethernet network, each SSID is independently connected only to the resources associated to the assigned VLAN.
  • Extended Usage Reporting and Graphing (30 days). View upload and download bandwidth usage on your wireless network on a per-connected device and/or access-point basis for up to 30 days. You can use this tool to optimize the placement of your access points based on their actual usage.
[Next: Learn about CloudCommand 2.0’s Hotspot features]


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