Untangled Solutions: Early Diagnoses & Quick Cures Using CloudCommand

Untangled Solutions, Los Angeles’ leading IT consultancy for healthcare, has been testing a CloudCommand-powered wireless network.  Joshua M. Smith, one of Untangled’s leading strategists, says:

“I’m beyond happy with the performance and really appreciate the SMS alert feature.  When there is a network issue, the access point immediately texts our engineer’s cell phone, and he fixes the problem from his desk before the customer even knows something’s wrong.”

Josh is talking about the cool alert feature on the D-Link DAP-2555 powered by CloudCommand.  It notifies network administrators in real time via text and email when there’s an issue.  This is a powerful tool for managed service providers (MSPs), who control customers networks remotely using our cloud-based software.  Administrators receive an alert when an issue occurs, and in most cases they resolve it remotely (i.e., no truck rolls) before the customer even realizes something is wrong.

About PowerCloud Systems
PowerCloud Systems is the leading online software platform provider for enabling Networking as a Service (NaaS). Its CloudCommand technology provides OEMs and service providers with the most powerful and cost-effective path for adding comprehensive cloud capabilities to their new and existing networking equipment. Based in Palo Alto, Calif., PowerCloud Systems is a spin-out from PARC that is funded by Qualcomm Ventures, Walden Venture Capital, Javelin Venture Partners and PARC. For more information, visit www.powercloudsystems.com.

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